Terms of Service
Last Updated: 07 February, 2025
Proptly AS
GENERAL TERMS AND CONDITIONS 15.03.2023
These general terms and conditions (the “Terms”) apply to the Supplier- and customer platform provided by Proptly AS (“Provider”) and include important information about legal rights and obligations of Customers and Users.
APPLICATION OF TERMS
By accessing the Site and/or using the Services, the Customer and each User is automatically agreeing to the Terms and confirming that it understands that:
• The Terms create a legally binding agreement between the Customer and the Provider and impose binding obligations on each User.
• Each User should read these Terms carefully before using the Services.
The Provider may change the Terms from time to time at its sole discretion:
• Changes to the Terms will have immediate effect when published on the Site.
• A change to the date of the Terms indicates an update.
• The Provider will only give a separate written notice to Customers if the Provider considers that their attention should be drawn to them.
DEFINITIONS
• “Customer”: The legal entity which will use the Services and is registered as a Customer in the Subscription process.
• “Legal Capacity”: At least 18 years old, of sound mind, and having all necessary authorizations to complete the Subscription and use the Services on behalf of the Customer.
• “Platform”: That part of the Site which can be accessed only by Customers with a valid Subscription.
• “Services”: Access to use the Supplier- and customer platform available on the Site and the Platform, and all applications, tools, and functionality.
• “Site”: https://www.proptly.no/
• “Subscription”: The Customer’s online subscription to the Services.
• “Subscription Period”: Each Subscription applies for an initial fixed period as specified in these Terms and is renewed as stated in these Terms.
• “User”: An individual who is authorized to access the Site and use the Services on behalf of the Customer.
THE CUSTOMER AND USERS
THE CUSTOMER AND USERS
The Services are offered to legal entities and not individuals. No consumer protection is available to the Customer or any User.
Everyone who agrees to a Subscription is:
• Committing the Customer to a legally binding obligation.
• Confirming and guaranteeing that they have Legal Capacity.
Everyone who uses the Site, the Platform, and the Services is confirming that:
• They have Legal Capacity.
• They are using the Site, the Platform, and the Services for internal purposes only.
• They undertake not to sell, distribute, assign, transfer, license, or otherwise commercially exploit all or any part of the Site, the Platform, or the Services.
USE OF SERVICES AND THE PLATFORM
The Services will be made available to the Customer as a service delivered over the internet (Software as a Service/SaaS) when payment for the first Subscription Period has been received by the Provider.
The Services and the Platform must be used in accordance with these Terms:
• The Provider reserves the right to carry out investigations that are reasonable and necessary to ensure that the Services are used in accordance with the Terms.
• The Provider will keep any confidential information in confidence made known to it during such investigations and only share it to the extent that is strictly necessary for the purpose of the investigation.
• The Provider has the right to refuse, freeze, or cancel a Subscription and/or block access to the Platform if it suspects that the Customer or any Users have acted in breach of the Terms.
PRICES
• Prices for the Services are agreed individually between the Provider and the Customer.
• Prices are quoted exclusive of VAT, which will be added as part of the invoicing process.
• The Provider reserves the right to change prices by giving written notice at any time, with effect from the next Subscription Period.
• Any support or other assistance that falls outside the scope of the Services as described will be agreed and invoiced separately.
PAYMENT TERMS
• Invoices for Subscriptions will be issued in advance and fall due 14 days from the invoice date.
• The Provider can restrict access to the Platform with immediate effect until payment is made in full.
• The Provider can also charge interest on late payments. Neither of these actions will release the Customer from its obligation to pay for the Subscription.
• The Provider reserves its right to demand payment by another means.
CUSTOMER SUPPORT
Customer satisfaction is important to the Provider, who offers the following customer support:
• Chat on the Site
• FAQs on the Site
• Email support: kontakt@proptly.no
There is no guaranteed response time nor any guarantee that the Provider can resolve support requests.
SUBCONTRACTORS
• The Provider may, at any time, engage consultants and/or other companies as subcontractors to provide all or part of the Services.
• The Provider has no obligation to notify the Customer or Users about subcontractors.
• Neither the Customer nor the Users have any direct contractual relationship with, or rights in relation to, such subcontractors.
SERVICES ARE SOLD “AS IS”
• The Services are sold “as is” without any type of warranty.
• The Customer and Users must assess for themselves whether the Services and/or the information, answers, or recommendations received on the Platform and/or through the Services are suitable for their needs and purposes.
• The Provider reserves the right to modify the Services at its sole discretion.
THE PLATFORM IS PROVIDED “AS AVAILABLE”
The Platform is provided “as available” without warranty of any kind.
SERVICE AVAILABILITY
• The Services may be completely or partially unavailable from time to time due to maintenance or external service disruptions.
• The Provider will give advance notice of downtime if possible.
By using the Services, the Customer acknowledges that access may be:
• Interrupted or delayed.
• Unavailable at any time.
• Affected by errors, omissions, or harmful components.
The Provider is not responsible for any such incidents or consequences.
OWNERSHIP RIGHTS
• The Provider owns all intellectual property rights associated with the Services.
• Subscriptions do not grant Customers any ownership rights over the Services, Platform, Site, or trademarks.
• Customers and Users may not copy, modify, reverse-engineer, or resell the Services.
CUSTOMER’S INDEMNITY
• Customers must hold the Provider harmless against third-party claims related to their use of the Services.
• The Provider may demand full compensation for any resulting legal fees, fines, or damages.
LIMITATION OF LIABILITY
• The Services are used at the Customer’s risk.
• The Provider is not responsible for any losses, including lost profit, data corruption, or business interruptions.
• Liability is limited to the amount the Customer paid in the three months before a claim arises.
PERSONAL DATA AND PRIVACY POLICY
• Customers must comply with data protection laws.
• Using the Services implies agreement to receive electronic communications.
• The Provider processes personal data per its privacy policy:
https://www.proptly.no/privacy
The privacy policy forms part of the Terms, and Users must accept it before accessing the Site.
