Customers / Aneo
Data-driven and lean operations unlocked
Founded
Oslo, 2019
Installer customer since
2023
Aneo, a leading Nordic Charge Point Operator (CPO) specializing in B2B EV charging, faced a growing challenge: maintaining a high-quality charging network while keeping operational costs under control. With installations and service maintenance spread across multiple locations, their reliance on manual processes for managing installer companies led to high OPEX, inefficiencies, and a lack of transparency in operations.
To scale effectively and improve service quality, Aneo needed a centralized solution that streamlined collaboration with installer companies and optimized every step of the process.
By implementing Installer, Aneo has transformed the way it manages installations and service maintenance:
• Centralized job management: Every installation and service task is now coordinated through a single platform, eliminating fragmented workflows and reducing administrative overhead.
• Advanced analytics & real-time insights: Aneo now tracks every step of the process down to minutes and seconds, allowing for better forecasting, performance optimization, and faster service response times.
• Cost efficiency & scalability: With full visibility into operations, Aneo has significantly reduced OPEX while improving service levels for both new and existing customers.
• Optimized installer network: When additional installers are needed, Aneo leverages Installer’s built-in marketplace to identify, evaluate, and onboard the best partners based on performance data.
The impact of Proptly:
Lower operational costs and reduced overhead
Full transparency on service and installation efficiency
Faster, data-driven decision-making for scaling the network
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"We wanted to set a new standard for how our customers experience working with us while also having the most comprehensive data analytics on our operations. With Installer, we have achieved both." - Mari Moxnes, CPO