Elproffen is one of Norway’s largest installer networks.

Hundreds of local electricians. Shared standards. A reputation built on quality and trust.

Running a network of that size means constant coordination between suppliers, members, and customers.

To keep everything connected, Elproffen uses Installer.com.

🚀 One platform for communication and overview

“Elproffen is made up of many things,” says Sven Arild Brandsdal, Marketing Director in Elproffen.
“But the most important part is our members, and the partners who work with them.”

As the network has grown, so has the need for structure.
Emails and manual follow-ups made it difficult to maintain full visibility.
With Installer.com, all communication and documentation now flow in one place.

“Before, everything stopped in a single inbox.
Now the electricians have control, and we know every customer is followed up properly.”

Easier to work, easier to grow

For smaller companies within Elproffen, the change has made everyday work simpler.
All customer contact, scheduling, and progress tracking happen in the same system.

“The platform makes the dialogue between customer and electrician smoother,” says Sven Arild.
“It’s good for both sides.”

🌍 A members dream

Eltech, part of Elproffen, works with electrical installations, cooling systems, and heat pumps.

They have used Installer.com for about six months.

“Requests have moved from phone and email into a structured system,” says the Eltech team.
“It fits us well. Everything is gathered in one place.”

Eltech has also seen a benefit commercially.

“It helps us put things in system and gives us a better sales channel.
Customers are satisfied because the process runs step by step, and it works.”

A stronger network

“Installer.com has proven to be a modern system that strengthens us at every level,” says Sven Arild.

For Elproffen, digitalisation is not about replacing people.
It’s about giving a large network the structure it needs to keep working well, together.

About Installer.com

Installer.com connects product sellers, installers, and customers into one seamless installation flow — reducing admin, improving visibility, and empowering companies like Coop to scale their services with confidence.

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